Inclusive governance
Set up advisory bodies that bring together representatives of key stakeholders in each facility and at national level, and encourage their active listening and contribution in the achievement of our mission.
The involvement of stakeholders in governance is organised at three levels.
Forums for dialogue with residents, patients and families are established within each facility to involve them in its life and operation. They provide a means of informing and involving these groups, offering an opportunity for them to express their views on life at the facility and its future plans. Other stakeholders are often represented in these bodies, such as employees, organisations and volunteers working within the facility and local authorities.
At the national level, the role of the Stakeholder Councils is to advise Clariane on issues related to the company’s business and strategy, the relationship with its stakeholders and societal issues related to ageing and health.
The initiative aims to sustain and lead these dialogue bodies at local and national level, promoting the sharing of best practices within the network, and to create links between them so they can contribute at all levels of governance.